Frequently Asked Questions

Don’t see the answer to your question below? Just give us a call - our team at Heale Counseling is happy to help.

Call Now: (662) 205-0397

  • No—calling just means we’re starting the conversation. It doesn’t cost to call and inquire about services. That’s why we’re here.

  • Yes, Heale Counseling accepts most, if not all, insurances. Just give us a call and we’ll help you verify.

    MS Medicaid/Medicare, VA, Aetna, Ambetter, Blue Cross Blue Shield, Cigna, Humana, Optum, Molina, TriCare, TrueCare, United Healthcare, UMR

  • Yes, Heale Counseling accepts people without insurance, accepting self-pay on a sliding scale based on income, along with payment plan options.

  • Our team can help you through every step of the process. Just give us a call at (662) 205-0397. We’re open Monday-Friday, 8-5 CST.

  • Just give us a call at (662) 205-0397 to setup your first appointment.
    Later, we’ll set you up with a secure patient portal login; you’ll also have the option for online scheduling and reminders.

  • Therapy, or counseling, happens with a licensed therapist using proven behavioral techniques for coping skills and deeper understanding.

    Psychiatry happens with medical doctors who diagnose and prescribe medication (like for anxiety, depression, bipolar), and offer medication management of prescriptions.

    Both aim to improve mental health, and many people benefit from integrated care where both work together.

  • Ages are typically 3 and up, but it depends on the provider.
    Give us a call, and we’ll help you find the right fit.

  • Yes, we offer both in-person and teletherapy/telehealth. Most of our providers (therapist, doctor, etc.) do both. We’ll help you find the right one to suit your preference.

  • It all depends on the individual. Everyone requires their own personal treatment plan, and we’ll help you determine what works best for you.

  • Spravato is an FDA-approved treatment for adults with treatment-resistant depression (TRD) or major depressive disorder (MDD).

    Following a treatment schedule prescribed by your healthcare provider, Spravato® nasal spray is administered under the supervision of a healthcare provider at our Heale Counseling clinics (currently offered at Heale Tupelo - Cliff Gookin and Heale Southaven locations).

  • TMS - or Transcranial Magnetic Stimulation - is a brain stimulation treatment which uses magnetic pulses to activate regions of the brain. It is often used to treat depression and can often be combined with medication and/or therapy.

    It involves daily sessions for 4-6 weeks. You remain awake during sessions and can safely drive afterward.